Q: What makes Image Skincare unique?

A: There are many unique things about Image Skincare. The integration of a team of sophisticated chemists with the clinical experience of internationally operating physicians leads to a symbiotic relationship where novel ideas and new ingredients merge into the development of new products. The ability to conduct clinical trials under the supervision of board certified plastic surgeons in Europe gives us the advantage to integrate and utilize new ingredients earlier and more successfully.

Image Skincare is known for outstanding products with results-driven effectiveness.

Image boasts a superb line of professional peels and treatment options. We offer an entire range of peels, from an Organic Passion Peptide Peel to a physician-only TCA Orange Peel. We offer cookbook approach treatment plans which are easy to educate and to follow.

Image Skincare is known for its outstanding training classes throughout the United States with established training centers.

Selling to licensed estheticians and physicians is a policy we strictly enforce. We do not allow our customers to sell over the internet. Our policies ensure your client or patient returns to you, the licensed practitioner, to receive products or treatments.

We believe in clinically proven and effective ingredients and do not follow any marketing tricks used by pharmaceutical companies.

Q: My esthetician recommended different products for me and I am confused on what order to apply them.

A: The advantage of Image Skincare is that our skincare regimens are very simple and easy to follow. Each line follows a simple 3 step procedure: cleanse, nourish, and protect. The easiest way to start with Image Skincare is to follow the guidelines on our TRIAL Kits, which contain all the necessary products and easy-to-follow instructions on the back of each card.

In addition, every Image Skincare product is color-coded and easily identified: silver for aging, orange for dry and dehydrated skin and so on. If you are still are uncertain about the order in which the products should be used, you can also call our customer care center or contact your aesthetician.

Q: How long will it take for me to see results with Image Skincare?

A: One of our benefits is that clients see immediate skin improvements with the initial treatment. Since our products are so effective and consist of such concentrated amounts of active ingredients like anti-oxidants, cell-stimulating ingredients, and protective properties, you will see a dramatic change almost instantly.

In order to treat pigment disorders or the signs of aging, a longer treatment plan will be necessary to achieve a good result. Your aesthetician will discuss options for you in order to achieve the maximum benefit for your skin condition.

Q: Nowadays there is a lot of hype about the so-called "peptides". What exactly are peptides?

A: Peptides are chains of amino acids which are designed to penetrate the skin and their function is to inform or communicate to our cells how to perform particular functions. Longer peptides are called proteins.

In addition to our clinically proven active ingredients, you will find peptides incorporated into the latest formulations in many of our products. It is our belief that your skincare regimen should be based on a variety of ingredients; you will find peptides throughout our products, but always in conjunction with other active ingredients to achieve the best result.

At this time we are using the following peptides in our formulations in conjunction with other high quality ingredients:

Acetyl Hexapeptide-3 (Argireline): which prevents muscle contractions to smooth fine lines

Examples:
Ageless total retinol a creme
Vital C anti-aging serum
Ormedic balancing eye lift gel

Palmitoyl Pentapeptide-4 (Matrixyl), which increases collagen production as well as other components in the dermal matrix to create thicker, more plump skin

Examples:
Vital C ACE serum
Vital C eye recovery gel
Vital C anti-aging serum
CELL.U.LIFT body firming creme

Palmitoyl Tetrapeptide-7 (Rigin), which inhibits the pro-inflammatory response in the skin, promoting more youthful and healthy skin

Examples:
Ormedic balancing eye lift gel

Regu-Age and Eyeliss, synergistic peptides which reduce puffiness and dark circles as well as firm the delicate eye area

Example:
Ormedic balancing eye lift gel

Q: What is your stance in regards to parabens? Do your products contain parabens?

A: Image Skincare is dedicated to offer safe products without the use of chemical preservatives like parabens. The use of parabens as preservatives in cosmetics is controversial. There are clinical studies suggesting that parabens have potential health risks, including estrogen activity. The direct link between parabens and potential health risks like cancer, however, cannot be proven in humans so far.

Image Skincare is one of the first skincare companies who started to remove parabens from its product line. All of the lines of Image Skincare are paraben free.

Q: Do you perform testing on animals? Do you use any other harmful ingredients?

A: Image Skincare has not and will never test any products on animals! Newly formulated products undergo a thorough laboratory testing followed by field studies tested by humans, and all of our products consist of safe ingredients.

In addition we replaced all chemical preservatives, like parabens, with natural and plant-derived preservatives.
·   Products not tested on animals
·   No petrochemicals
·   No chemical preservatives
·   Fragrance composed with 100% essential oils
·   Respect of the environment
·   No Silicones
·   No Parabens

Q: What is the difference between a chemical and physical sunblock?

A: Chemical sunblocks contain ingredients which absorb harmful UV rays. This process takes place in the actual layers of the skin. Here, the chemical sunblock reacts with the harmful rays and transforms them into a different kind of energy, mostly heat.

A physical sunblock works like a shield to reflect the actual UV rays, keeping them from penetrating the layers of the skin. All of the Image Skincare SUN products contain a physical block.

In order for a sunblock to be effective, it needs to offer broad spectrum UVA/UVB sun protection, like all of our SUN products. In addition to providing the best protection, all of our SUN products are also moisturizers which can be used daily even if you are not exposed to the sun.

Q: How can I easily identify which product I should use?

A: With our color-coded product lines you will find it extremely easy to identify products for your needs:
Silver-Ageless-for aging skin
Orange- Vital C- for Rosacea, sensitive, dry-dehydrated skin
Green: OrMedic- organic ingredients for unbalanced and irritated skin, teen skin
Blue-Clear Cell-acne-prone skin
Yellow- SUN-moistuizer with built-in sun block
Bronze-Body Spa-body products for overall well-being
You can also mix products from different lines to customize your treatment plan. For example, you are able to use the effective silver Ageless cleanser with a more nourishing orange Vital C repair crème.
You should begin using our products as instructed by your esthetician or physician, adding products to create personalized regimens down the road.

Q: I experienced some redness and flakiness after using the Ageless line. Is that normal?

A: If your skin was never on a professional skin treatment protocol, you might experience some sort of redness, dryness, or flakiness after a couple of days using the Ageless line. This is our most potent anti-aging line which effectively treats the signs of aging skin. In the beginning your cells will speed up their cellular turnover; dead skin cells will be exfoliated and fresher, younger looking and firmer skin will soon be visible.

These effects are perfectly normal and are part of your skin renewal process. To ease these signs you can use some of the orange Vital C products alternating with the Ageless line. Use your SUN moisturizer daily. Try to use the Ageless repair crème in the beginning every other night, then every night after the second week. If you experience prolonged erythema and dryness, please consult with your aesthetician or call our customer care department.